For these reasons and more, everyone wants to be sure they are hiring a good plumber they can trust. Continue reading to learn the five attributes that a good and upright plumber should have and be better prepared to hire a plumbing company you can trust.
Licensing
Plumbing, as mentioned, is complex, and very important that it remains functioning for a home. This is why plumbing is a professional trade that requires schooling, training, and state licensing. If a plumber does not have the proper state licensing to provide plumbing service and repair, then steer clear of their direction! Always be sure that a plumber and plumbing company is fully licensed for liability purposes. And be sure they can show proof of this licensing.
Competence
You want a plumber that is highly knowledgeable in the plumbing service and repair industry. By talking to several plumbers, you can get an idea of who knows what they are talking about and who seems to either “beat around the bush” or tell you what you want to hear. Ask questions and assess how detailed and lucid their answers are too. This can help you gauge whether or not they have proper knowledge of the plumbing repair you need.
Experience
Just as important as competence and knowledge, experience is essential to be a good plumber. There is a learning curve to the plumbing industry, just as there are for several trades and activities. A novice plumber is not going to be able to undertake difficult and complicated plumbing projects like a veteran in the industry could. For serious services and repairs, trust a plumber with decades (at least 10 years) of experience.
Reliability
Reliability is professionalism at its core. If a company cannot be trusted to come through with what they promise, they are not being professional. Plumbers who show up promptly, on-time, neatly dressed, and full-equipped are reliable. Be sure the plumber you hire can provide these incentives on every single visit.
Reputation
The best plumbers get talked about, and they have a good-standing reputation within their local communities. If you cannot find any information about the plumbing company you’re hiring, online or within local directories, you are likely dealing with a novice business. Look for online customer reviews and see what the community says about the plumbing company you wish to call. Be sure to use a valid and reliable directory like Yelp for current and real customer reviews.